3rd Line Network Support Engineer

  • Job ref:


  • Location:

    City of London, London

  • Sector:


  • Job type:


  • Salary:

    Up to £45000 per annum + Benefits

  • Contact:

    Natalie Feechan

  • Email:

  • Published:

    about 2 years ago

  • Start date:


  • Consultant:


3rd Line Network Support Engineer
£45,000 + Excellent Benefits

The Role
As a 3rd Line Network Support Engineer you will be a key member of the support team and will be involved in providing up to 3rd level support and acting as an escalation point for the support desk team.

As a 3rd Line Network Support Engineer you will be responsible for:

* Escalating faults to carriers and suppliers ensuring they are dealing with any issues in a timely manner
* Providing support to network services and dealing with any network faults
* Up to 3rd level support for faults and change requests
* Ensure cases are documented well
* Involved in delivering projects and solutions

The Requirements

* A background in an ISP or Telecommunications environment
* Juniper experience EX/SRX/MX and Cisco chassis
* Confident in Layer 2, OSPF and BGP protocols
* CCNP and/or JNCIS certified as a minimum

If you are an experienced Network Support Engineer looking for a new role, please apply with your most recent CV

The JM Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. The JM Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.