1st Line Support Analyst

Technology Services company based in Southampton are looking for a 1st Line Support Analyst to join a busy service desk.

This role is the first point of contact for all calls and will be part of a large service desk. This role is full time but on a rota basis.

Skills required:

*Excellent communication skills
*Good telephone manner
*Excellent customer service skills
*Strong problem analysis/problem solving skills
*Excellent timekeeping skills
*Strong computer skills
*Proficient with MS Office
*Knowledge or windows operating systems (beneficial)
*Understanding of Network Infrastructure (Beneficial)

Please respond with your most up to date CV if you are interested in this 1st Line Support Analyst.

The JM Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. The JM Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.