Service Operations Analyst - SC clearance
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Job ref:
KJ2552415_1652948290
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Location:
England
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Sector:
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Job type:
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Salary:
£500 - £600 per day
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Contact:
Elisangela Borsatto Berte
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Email:
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Published:
over 1 year ago
Our client, a well-established name within the technology industry is looking for a Services Operations Analyst to provide support to the Service Operations Team and wider IT Team as directed.
6 months contract - £550 - £600 per day inside of IR35 - Remote working
Skills required:
* Technical Aspects (Desktop, Directory Services, Network, Server, Database etc)
* IT Service Operation Processes (e.g. Incident Management, Problem Management, Request Fulfilment, Access Management and Event Management)
* Service Desk Operation
* Applications Development / Management
* Experience in project management and enthusiasm for operational process improvement
* Excellent communication skills with experience presenting to executive/leadership
* Proficient in PowerPoint, Excel, Word
* ITIL understanding
* Strong experience with Excel
* Candidate should be able to identify operational issues and concerns within the different departments and teams
* Experience with Business Intelligence (Tableau, Power BI)
The JM Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. The JM Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.
