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ICT
Job

Head of Desktop Support

  • Job ref:

    PR/012101_1606308814

  • Location:

    London, England

  • Sector:

    Support

  • Job type:

    Permanent

  • Salary:

    £60000 - £70000 per annum

  • Contact:

    Mona Noor

  • Email:

    Mona.Noor@thejmgroup.com

  • Published:

    over 2 years ago

  • Start date:

    asap

  • Liquid error: internal
Head of Desktop Support
Permanent
London
Looking to pay a salary between £60k to £70k + Benefits (willing to increase base for the ideal candidate)
Please note that we are currently getting extremely high volumes of applications at the moment so to be considered for this position you must have extensive experience working as a Desktop Manager/ Desktop Lead/ Head of Desktop Within Financial Services
The Head of Desktop must have the following:
*Extensive experience working as a Desktop Manager/ Desktop Lead/ Head of Desktop Within Financial Services
*A genuine interest in technology and the ability to be hands on if required.
*Excellent vendor management skills.
*Experience putting in place a Desktop Strategy and deliver it
*Strong knowledge of IT Service Management and the practical application of the ITIL framework.
*Strong knowledge of End User Computing and Foundation Services Architecture.
*Excellent stakeholder management skills and experience providing executive support
*Experience developing and establishing new processes, practices, policies and tools.
*Excellent communication skills, both written and verbal.
Technical requirements:
*10 plus years' experience
*System deployment skills
*Strong antivirus experience
*Strong Windows build and group policy etc
*Candidate that has made improvements to service desk BAU
*Jira - desirable
*SCCM
*Application packing experience
*Windows Build
*Jira
*BAU Service Desk
*Make improvements to the service desk

If you have the relevant experience and are interested in discussing this opportunity, please apply with an up to date copy of your CV.
You can also get in touch via email (mona.noor@thejmgroup.com) or by phone (07984 160566)

The JM Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. The JM Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.