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Field Service Engineer

Field Operations Engineers

Negotiable depending on relevant experience: £37,000 to £45,000
Life Science Process Equipment

Steritech are a leading supplier of high-quality process equipment used in life science sectors within Ireland and UK. We are dedicated to the highly regulated pharma/biopharma manufacturing streams, but our equipment and expertise are also desirable in the laboratory and development sectors as for high end cosmetic manufacture.

SteriTech work exclusively with three Italian manufacturers who provide customised processing solutions for the pharmaceutical industry. Steritech's principles are experts and global leaders in the manufacturer of Sterilisation, Washing, Bio Decontamination, Mixing and Clean Utility Generation equipment.

We are seeking to recruit an experienced Field Operations Engineer to assist in the delivery of the following activities across our equipment range; On-site technical assistance, root cause analysis, preventative maintenance, calibration, installation assistance, thermal validation and training to the high standards expected by our clients.

The role will require extensive travel including staying away from home, the principal area of work will be the UK but occasional travel to the Republic of Ireland, Scandinavia and Italy as required.

Ultimately the Field Operations Engineer's duty is to ensure that all scopes of work and projects are completed on time and meet our clients high and exacting expectations. The successful Field Operations Engineer must be able to demonstrate the following essential requirements;

* Ability to act as an on-site technical interface between SteriTech, our suppliers and clients.
* To provide technical assistance, preventative maintenance and calibration to a consistent high standard
* To provide fault rectification and root cause analysis on equipment supplied and maintained by SteriTech on our client sites
* Respond to requests for service within SLA or company targets, restoring the client equipment to operational level as required
* Provide FAT support where required
* Provide installation, commissioning and IQ/OQ support for new equipment and special projects
* Provide thermal validation services on our client's sites
* Participate in Design Qualification
* Management of documentation, Service, Calibration, Technical reports to GDP requirements
* Support and Mentor Trainee Operations Engineers
* Work within the Legislative and Company's Environmental, Quality and Health and Safety policies and comply with all client and company quality, environmental and HSE requirements
* Have Field Operations / Field Service experience
* Have Excellent Mechanical & Electrical engineering skills
* Be Computer literate
* Have a flexible and adaptive attitude
* Be able to work on own initiative
* Be able to work under pressure
* Be client focused
* Have Exceptional communication skills
* Have a full and clean driving licence
* Hold a valid passport for travel within Europe
* Be authorised to work in Ireland

The following requirements would be a distinct advantage;

* HNC or equivalent Engineering Qualification
* Previous Sterilisation Experience (Large Porous Load)
* Previous Water Treatment Experience
* Previous Process Steam Experience
* Knowledge of European Standards
* Enthusiasm to Learn and be Challenged
* GDP / GMP Knowledge and Experience

Package and Benefits
* Basic salary (Negotiable) depending on relevant experience
* Company van including personal use
* Company pension (ER pays up to 9%)
* Paid overtime
* Company and performance bonuses
* Lunch allowance
* Staying away allowance
* Overnight expenses (hotels and meals)
* Company phone
* Company laptop
* Tools, uniform required for the role
* Excellent progression opportunities
* Exclusive training and development on high end process equipment


The JM Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. The JM Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.