Customer Service/ Administrator
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Job ref:
HJ52656_1693903902
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Location:
Belfast
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Sector:
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Job type:
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Salary:
Negotiable
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Contact:
Elisangela Borsatto Berte
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Email:
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Published:
22 days ago
Length of contract: 6 months
Hours per week: 20 hours - evening work; 4 hours each evening.
Office based work
Role Duties include:
DATA PREP duties include
* Receive bags from couriers and transport to RIC
* Escalate any late runs or missing bags to nominated person.
* Liaise with couriers and representatives as required.
* Prepare vouchers ensuring all facing correct way, staples, folds and any non-clearing items removed.
CAPTURE duties include
* Prepare machines, trays, tray headers.
* Image capture all vouchers sorting any jams that occur in the process following correct procedures.
* Ensure the quality of the image is acceptable and correct for the workstream.
* Ensure ISN is spraying on back of voucher.
* Complete any RTS items in a timely manner ensuring no stress on SLA
* Ensure all appropriate escalations and milestone check ins are made in good time.
* Undertake voucher storage activities
Skills required:
* Experience in Financial Service
* Administrative skill
* Might be asked to handle multiple tasks simultaneous
* Good customer service skills
The JM Longbridge Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. The JM Longbridge Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.
