We are working with a technical company that provides scientific, engineering, systems integration, and technical services who are looking for an Application Support Analyst to provide support and maintenance services for bespoke customer applications and grow their current support team.

6 months contract - £500 p/d inside of IR35 - Remote Working - SC Clearance required.

Skills required:

* Ability to diagnose application problems using documentation and troubleshooting skills
* Using an ITSM application and knowledge of raising clear documentation within JIRA for the development team
* Linux is essential
* Experience in ITIL
* Experience of working with application monitoring and management tools such as Grafana and Kibana
Maintaining documentation and managing own workload to make sure all tickets are within their agreed SLA
* Experience in cloud based technologies such as AWS
* Experience in DevOps/Agile environment

The JM Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. The JM Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.